Freshdesk Reviews

Freshdesk is a Customer Supporting software by using ticketing style. From every channel such as phone, email, web chat of even social media, Freshdesk brings all the requests together and assign to the responsible,

It's completely cloud based and you can create multiple groups, workflows, procedures inside. IT, insurance, hospitality are the major markets Freshdesk serving products with monthly pricing model. while support agents care the tickets, supervisors can continuously scan open tickets and change the route regarding the scenario in one click.

Freshdesk is the sub brand of Freshworks company providing several services all over the world since 2010.